POLICIES
SHIPPING POLICY
Welcome to Cased's Shipping & Returns section. Here, we want to ensure you have all the information you need about our shipping methods, packaging, and costs. Feel free to reach out to us if you have any questions or need further clarification.
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We ship within the continental United States at a fixed rate of $30 USD, and internationally to most countries for a fixed rate of $45 USD.
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We ship using UPS for both domestic and international orders. In some cases, we'll opt for a secondary carrier if the shipping availability, quality, or speed is improved. Shipping & handling takes approximately 14 days from your order being received to delivery at your address. For custom orders, international shipment, or pre-orders, times may vary. Feel free to contact us for further clarification on your specific scenario.
RETURN & EXCHANGE POLICY
At Cased, we want you to be completely satisfied with your purchase. We offer a no-questions-asked 30 day return policy to guarantee you're satisfied with our product. After 30 days of purchase, we don't offer returns or exchanges.
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If your order arrived damaged, please email us at info@cased.us with a picture and your order number. We'll get back to you as soon as we can with replacement information.